Shipping Policy – SuppsWorld
At SuppsWorld, we are committed to delivering your order safely and efficiently across Australia, New Zealand, and worldwide.
🇦🇺 Shipping Within Australia & New Zealand
- We offer free shipping on all orders—no minimum purchase required.
- All orders are processed promptly and dispatched within 1–2 business days using trusted carriers such as Australia Post and Aramex.
- Once your order is shipped, you will receive an email notification with tracking details so you can monitor your delivery in real time.
- Estimated delivery time: 2–5 business days.
Note: Please ensure all shipping details are entered correctly at checkout. SuppsWorld is not responsible for delays or losses due to incorrect or incomplete address information.
🌍 International Shipping
We proudly ship worldwide using reliable logistics partners such as DHL, FedEx, and Australia Post.
- Order Processing Time: 1–2 business days
- Estimated Delivery Time: 7–15 business days (may vary based on destination)
💰 Customs Duties & Import Taxes
International orders may be subject to customs duties, VAT/GST, and import taxes as per your country's regulations. These charges are not included in the product price or shipping cost at checkout and are the responsibility of the customer upon delivery.
Important for Indian Customers:
Orders shipped to India may incur approximately 35% customs duty, payable to Indian customs upon arrival. Please factor this into your purchase decision.
🔁 Returns on International Orders
Due to the nature of international shipping and import regulations, we do not accept returns on international orders in cases where:
- The customer refuses to pay import duties or taxes
- The package is returned due to incorrect address or customs issues
Please ensure you understand your country’s import rules before placing your order.
📩 Need Help?
If you have any questions about your order, shipping, or customs duties, please don’t hesitate to contact us at:
Email: support@suppsworld.com.au
